Commitments

Our Smart Commitments

Accounting

Accounting

At Invivo, we guarantee a response within 24 hours to any customer or supplier query, ensuring prompt resolution of accounting issues. Our financial stability and independence enable us to offer flexible payment terms, supporting our customers' diverse needs. We are committed to being a true partner, believing in the quality of our customers' products and playing an integral role in their success.

Pricing

At Invivo, we are dedicated to offering the best pricing without compromising on quality. Our ambition is to reduce healthcare costs and make medicines more affordable for patients worldwide. We are committed to providing the most competitive prices, ensuring that our customers receive high-quality products at the best possible value.

Pricing
Warehouse

Warehouse

At Invivo, our on-site customs clearance process ensures that our import/export flows are more secure and fluid, significantly reducing procurement times. We have streamlined the process to allow customs declarations with just one click, thanks to our appropriate arrangements for declaring raw materials. Our rapid supply of samples, shipped daily, ensures faster deliveries.

Leveraging our extensive field experience, we proactively anticipate potential shortages and have established supply agreements with manufacturers to guarantee volumes, ensuring timely deliveries to our customers. Our dedicated team is committed to providing flexibility, responsiveness, and versatility, customizing services to meet each client's unique requirements.

Logistics

At Invivo, we offer smart solutions for every logistical need, placing operational excellence at the core of our services to meet the unique logistical requirements of each customer. We provide customized cleaning and shrink-wrapping of pallets before dispatch and use packaging materials tailored to product specifications. Our strategic agreements with partners enable express shipments, ensuring timely deliveries

As a crucial part of the supply chain, we coordinate with logistics services to ensure compliance with Good Distribution Practices (GDP) from origin to your facilities, including storage if needed. We systematically adapt to your processes and systems, paying meticulous attention to handling sensitive raw materials with the utmost care.

Additionally, our geo-location trackers enable precise, real-time tracking of consignments worldwide, ensuring express delivery and peace of mind for our customers.

Logistics
Quality Assurance

Quality Assurance & Regulatory Affairs

At Invivo, we are committed to improving quality by anticipating new regulations to ensure your products consistently meet the highest standards. Our dedicated teams provide comprehensive assistance with regulatory matters throughout the entire process of introducing your products to the market, ensuring a smooth and compliant launch.

General Services

Facilitate Meetings

We love to share and exchange but above all we love meeting you: we can organise your trip for you, from the hotel to stepping off the plane with a free car service.

General Services
Technical Support

Technical Support

At Invivo, we excel at finding solutions for our customers, even in rare situations where quick product launches are necessary. By leveraging our relationships, we can convince partners to adjust their production schedules, ensuring timely product launches and offering assistance to improve products if needed.

Our extensive network allows us to connect customers struggling to find specific raw materials with the right suppliers, fostering collaboration, expanding product offerings, and establishing new partnerships. We provide close support through a team of technical experts available at no extra cost to help solve challenges in formulation manufacturing. Our commitment to quality means we ensure regulatory compliance for all supplies, leveraging our technical and quality expertise alongside partner support.

We also offer complimentary solutions to resolve formulation issues and help optimize manufacturing processes with our expert formulator. Through close coordination with our manufacturing partners, we adapt and manufacture raw materials under confidentiality agreements, ensuring they meet specific requirements.